Privacy Policy Agreement
You have read the Quest Guide India Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable. You consent to the use of your personal information by Quest Guide India and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in this Privacy Policy.
At Quest Guide India, we acknowledge your privacy is important to you and to us. We protect the information you share with us using state-of-the-art security measures to protect your information from unauthorized users.
Quest Guide India is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Notice and Collection of Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you:
- Create a Customer Profile on our site
- Make a booking or reservation
- Subscribe to our newsletter
- Participate in surveys or promotions
- Contact our customer service
2. How We Use Your Personal Information
We use your Personal Information for the following purposes:
- To contact you on your request, understand and offer the better solution/service on your requirement
- To help you quickly find services and information
- To help us create content most relevant to you and customize our website content
- To make the site easier for you to use by not having to enter information more than once
- To alert you to product upgrades, special offers, updated information and other new services
- Confirm your reservations with respective service providers
- Keep you informed of the transaction status
- Send booking confirmations via SMS, WhatsApp, or other messaging services
- Send any updates or changes to your booking(s)
- Allow our customer service to contact you when necessary
- Request reviews of products or services
- Send verification messages or emails
- Validate/authenticate your account and prevent misuse or abuse
3. Consent and Choices
If you choose not to register or provide personal information, you can still use many of our services but you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services like our electronic newsletters.
Opt-out Option
If you do not want us to communicate with you about other offers regarding Quest Guide India's products, programs, events, or services by email, postal mail, or telephone, you may:
- Email us at questguideindia@gmail.com stating that you do not wish to receive marketing messages
- Use the unsubscribe link in any marketing email you receive
- Update your preferences in your account settings
4. Security Measures
Quest Guide India has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We guarantee that all e-commerce transactions are 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.
5. Access and Control
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time through your account settings where you can:
- View and edit personal information you have already given us
- Tell us whether you want us to send you marketing information
- Manage whether you want third parties to send you their offers
- Sign up for electronic newsletters about our services and products
- Delete your account (subject to our retention policies)
6. Enforcement and Compliance
If for some reason you believe Quest Guide India has not adhered to these principles, please notify us by email at questguideindia@gmail.com, and we will do our best to determine and correct the problem promptly. Please include "Privacy Policy" in the Subject line.
7. Customer Profiles
Every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
8. Information Sharing
When you join us, you provide us with your contact information. We use this information to send you updates about your booked services, satisfaction questionnaires, and announcements about new services.
The information shall be shared with the end service providers like airlines, hotels, bus service providers, cab rentals, railways, or any other suppliers who are responsible for fulfilling your booking. By making a booking with Quest Guide India, you authorize us to share your information with these service providers.
Important Note:
Quest Guide India does not authorize end service providers to use your information for any other purpose(s) except as may be necessary for fulfilling their part of service. However, how these service providers use the information shared with them is beyond our control as they process Personal Information as independent data controllers.
9. Disclosure of Information
Quest Guide India will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with legal process served on Quest Guide India
- Protect and defend the rights or property of Quest Guide India
- Act in urgent circumstances to protect the personal safety of users of Quest Guide India or the public
- Investigate and prevent fraud or security breaches
- Comply with a court order, legal process, or government request
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
11. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
12. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
13. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.